MEMBERSHIP

You can shop with a visitor ID without being a member of mayetde.com. As a member, you can save your address and follow membership campaigns.

Since all up-to-date information about your order will be shared
over your contact information that you declared when creating a membership, we recommend that you update your account in case of any change in this information.
when creating a membership, we recommend that you update your account
in case of any change in this information.

If you enter your e-mail address and click the “I forgot my password” button,
your new password will be sent to
your e-mail address.

SHOPPING

You can start shopping as a member of mayetde.com or by login. After selecting the products, color and size options you like,
you can add them to your cart
and complete your shopping
by filling in the delivery and payment information.

Yes. The prices you see on mayetde.com are prices including VAT.

Yes. There is a distinction between delivery and billing addresses on the payment page.
You can click the ‘I want gift package’ option and add the address you want to send a gift to
as the delivery address. Thus, the product you want to send a gift
will be sent to the address you specified at the time of delivery.
If you forget to mark the option and send your request
to our contact addresses (info@mayetde.com, 0544 808 85 38),
your request will be processed.

RETURN & REFUND

Siparişiniz kargoya teslim edilmemişse, e-posta you can send your request via e-mail (info@mayetde.com) or by calling our communication line 0544 808 85 38 between 09:00 and 18:00 iletebilirsiniz. After your order cancellation request is approved, if your credit card has been paid for your order, your card will be refunded. Repayments differ depending on the bank’s internal processes. Bu durumları bankanız üzerinden takip these situations through your bank. The refund of the installment payments is made in installments as required by the bank processes

Yes, within 14 days from the moment your order is received, you can send your products whose product protection band has not been opened, the labels have not been removed and used, with all their accessories and their re-sellability to the specified address (Mayet Design – Kultur Mah Kartal Sokak Newspaper Reporters Site No: 17) via Yurtici Cargo. You can send a refund. When we receive your return cargo, you will be notified by e-mail.
After checking the conformity of the returned products with the return conditions, the refunds of the accepted return requests are forwarded to the bank. You can find the details of our return and cancellation policy here.

– The original packaging of the product must be intact, not opened. Items such as swimwear should be on the hygiene band.
– Product protection band should not be opened.
– The product labels and logos, if any, should not be removed.
– The product must be re-salable to a different customer.

After your returns arrive at our warehouse,
it is checked whether the product meets the return conditions,
and the transactions regarding your products that are eligible for return are completed within 2 business days
and the refund procedures are completed. When your returns are completed by mayetde.com,
you will be notified by e-mail. After this stage,
the time it takes for the refund to be transferred to your account
varies depending on your bank’s processes.

PAYMENT

You can pay for your purchases on mayetde.com by using the credit card of any bank. Or you can pay with debit cards and cash payment (ATM) cards.

We are not yet able to receive orders with the payment option at the door.

On the My Cart page, you can take advantage of our campaigns by entering your coupon
code suitable for the products in your cart in the “Coupon Code”
field under the order summary screen and clicking “Apply”.
. Make sure you see your coupon
discount in the order summary discount area.

SECURITY

When making payment, information about your credit card
is encrypted using 128bit SSL and automatically reaches the bank
where the payment transactions are made and provision is taken. During this process, your information
is only sent to the bank
and not stored by Mayet Design.

Your credit card information is not stored by Mayet Design.

The identity information you provide during membership registration
and shopping is stored in accordance with the membership agreement.

DELIVERY

Products sold through mayetde.com are limited in stocks. After the customer order,
the stock of the product is checked,
the customer is informed about the products that cannot be supplied
ödemesi iade edilir.

All products sold on mayetde.com are supplied and the products you order and pay for until 14:00 on weekdays
are delivered to the cargo on the same day, and the products you order after 14:00 are delivered
to the cargo
on the following business day.

mayetde.com’dan satın almış olduğunuz 300 TL ve üstü
from mayetde.com is free of charge.

The delivery of your products purchased from mayetde.com
is made through our contracted cargo company.